Satellite Restriction Tracker Comments (Page 14)

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Pat
Mar 24 2017, 11:57 AM
 I have not been able to connect to the Tracker for a couple of days. I get the error message: Login prepare failed....Connection redirected.... I have dish.net
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RealityRipple
Mar 24 2017, 12:29 PM
 Where exactly does it say the connection is being redirected to?
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Pat
Mar 24 2017, 2:53 PM
 Login prepare failed: connection redirected to "https//mydish.com/customercare/saml/login?target=%2fuser management%2fprocessSynacoreResponse.do%3fpageurl%3dmyinternet&message=&forceAuthn=true" This was a long error message. I hope this helps. Thanks.
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RealityRipple
Mar 24 2017, 11:36 PM
 Looks like they're now using "mydish" instead of "my.dish"; how silly. I guess I'll have to push out another BETA version immediately. Thank you for letting me know about this!
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Pat
Mar 25 2017, 12:29 AM
 Thank you for all you do. I appreciate it very much.
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RealityRipple
Mar 25 2017, 3:33 AM
 Looking into it, there's a new login methodology with the new address, and something going on in JavaScript I haven't pinned down yet. It may take me a little while to figure out exactly what's going on.
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RealityRipple
Mar 26 2017, 2:03 PM
 Sorry for the delay. New BETA version with support for the "mydish.com" domain is up and ready for use. If you run into any problems, please let me know.
 Still working on getting v1.4 ready.
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Albert
Mar 7 2017, 12:56 PM
 In the past couple days I was able to change my plan to the new 150GB Freedom Plan. The first few days the tracker worked fine, but now all of a sudden I'm getting the error message: Login Redirect-Exede Account detected.. Nothing has changed as far as my Wildblue/Exede login credentials.
 
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RealityRipple
Mar 7 2017, 3:09 PM
 Usually that happens if you select "wildblue.net" instead of "exede.net". It could also be happening if you use "exede.com", as I've recently switched that over to use exclusively for Exede Business users.
 Please let me know which Provider domain name you've selected, and it'd also be helpful to know if you're using the latest Release or a BETA version.
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David
Jan 7 2017, 5:34 AM
 My Norton now is blocking Satellite Restriction Tracker as a Malicious Website. Tracker not updating for 2 days now. I have Exede (Viasat) ans Windows 7 Pro
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smokey92070
Jan 7 2017, 9:52 AM
 I do not have Norton,SRT down since 1/5/17
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byyoulady
Jan 7 2017, 11:53 AM
 my SRT is down also. last successful connection was on 01-05-17 at 1:55 pm
 
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RealityRipple
Jan 8 2017, 1:50 PM
 I think the Norton site detection thing is a leftover from the previous version's false positive. I've reported it and it should be fixed shortly.

 Regarding Exede's failure as of the night of January 4th, I'm working on it. A new version with the fix should be out within the next day or two. I hope.
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Robert
Jan 8 2017, 9:59 PM
 I also have not been able to connect since 1/5/17. But I am in the middle of testing OpenDNS Umbrella and trying to see if that might be the issue, but I see others reporting that same date.
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Scherry
Jan 9 2017, 4:05 PM
 SRT v. 1.3.7 down since 1/5/17. When I hover over exclamation point, "Login Failed: Server redirected too many times." I use Exede.
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TomC
Jan 9 2017, 4:49 PM
 Now getting 'Security protocol not supported for some reason'. Down since 1/5/17 11:11 AM, one success 1/8/17 8:15 AM.
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RealityRipple
Jan 9 2017, 6:46 PM
 Version 1.3.71 should resolve Exede issues for most users - For anyone using the Remote Usage Service or the TLS Proxy, I'm still working on getting the server to behave.
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Robert
Jan 9 2017, 8:57 PM
 Thanks, the update fixed my issue.
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Scherry
Jan 10 2017, 1:47 PM
 1.3.71 update worked. Exede, Windows 8. Thank you Andrew!
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David
Jan 10 2017, 4:30 PM
 Update worked for me with Exede and tracker is working - thanks
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Nick
Aug 5 2016, 2:58 PM
 Norton Security just flagged and quarantined Restrictiontracker as a security threat. I overrode it and restored it. Is there any reason to suspect SRT has been hacked?
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RealityRipple
Aug 5 2016, 9:34 PM
 Check the digital signature of the program. I sign everything with my own signature to ensure nothing's been modified. If it is safe, please report the file as a false positive.
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George H
Aug 17 2016, 7:37 PM
 Same issue as Nick. Kaspersky quarantined the August update. Said there is a trojan embedded in it. Had the name but I lost it. Still using the last version without problems (Win 7)
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RealityRipple
Aug 17 2016, 11:14 PM
 Their online scanner didn't pick up on it. Please make sure your copy is also digitally signed. If the signature isn't broken, the file should be fine and if it's being reported as a virus, I'd ask you to let them know it's a false positive. If the signature has a problem, though, you might legitimately be infected with something.
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Josh
Sep 26 2016, 6:29 PM
 For what it's worth, I just downloaded this and Windows Defender immediately flagged it as Trojan: Win32/Rundas!plock

 Hope that helps!
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RealityRipple
Oct 1 2016, 3:40 PM
 It seems like a few other AVs have also begun marking this version's installer as malicious. I'm trying to send it in to all the companies that are detecting it through False Positive submission forms, but it may still be a little while before things are cleared up. Apologies for the inconvenience.
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Dennis
Oct 2 2016, 8:46 AM
 Kaspersky IS has flagged the following as a Trojan

 SRT_Setup 1.3.601.exe Trojan.MSIL.Agent.abybm
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RealityRipple
Oct 4 2016, 3:31 AM
 Still waiting on a response from Kaspersky and four more minor AV distributors.
 Microsoft and Fortinet have already updated their definitions and their respective softwares should no longer flag SRT's Setup, so good news for Windows 10 users!
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RealityRipple
Oct 7 2016, 10:08 PM
 Alright, Kaspersky's latest update has whitelisted SRT 1.3.601's Installer now, as has Symantec. Still waiting to hear back from a few others, but it should be cleared up soon. If you still can't update using Kasperky, go to Settings, Protection, Application Control, and click on Manage Applications under Rules for applications, personal data protection. Remove the REALITYRIPPLE SOFTWARE section from the Untrusted section by right-clicking it and hitting Remove from the list.
 I've also improved the update system in SRT to prompt you with a Retry/Cancel dialog instead mentioning the possibility of AntiVirus intervention, but that won't be until 1.3.7 is released.
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Linus
Jul 18 2016, 11:49 PM
 Any news on a fix for Linux / Exede users?
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RealityRipple
Jul 19 2016, 4:32 PM
 I'm trying to write a proxy-like system using my website's server to send the TLS requests, but I can't be certain it will work... For now, your best bet on Linux, Mac, and Windows XP/Vista is the Remote Usage Service.
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