After the update Sept 12 update was good but now does not update. Windows 7 with Viasat
RealityRipple
Sep 21 2022, 1:19 AM
Can you provide any further error information? Please check for a blinking exclamation mark next to the "Usage Levels" label. This indicates a problem. Hover over the label with your mouse for more details about the issue.
David
Sep 11 2022, 6:33 AM
Ran into issue with Restriction Tracker. Will not update data usage . Says internal error. I am on Windows 7 and with Viasat
David
Sep 12 2022, 7:44 AM
That update I applied this morning fixed the data usage with Viasat. It's now updating. Thanks
JR
Sep 9 2022, 8:05 AM
Stopped working on W7, El Capitan and the the playstore app on 9/7, all read sever ran into internal error.
RealityRipple
Sep 9 2022, 6:34 PM
They have implemented a completely new login system. I can put a new version up pretty soon, but I can't be sure it'll last long; they've got some new variables that may or may not be constants, and I don't know where they're being generated or read from yet.
Deb B
Sep 10 2022, 1:43 PM
I just installed the latest version but there's still an error today.
RealityRipple
Sep 10 2022, 1:53 PM
The latest version was released July 24th. I'm still trying to make a somewhat reliable parsing system to handle possible future changes using their new system.
Deb B
Sep 13 2022, 6:03 PM
v. 1.5.96 did the trick. Thank you!!
Deb B
Jun 25 2022, 12:53 PM
I haven't had any errors with the latest version in ages but this one came up this morning: "Login failed: could not parse AuthN response"
I manually refreshed 3 or 4 times with no joy then rebooted the computer. No help there either.
I'm on Win7 on this computer and we use Viasat.
Deb B
Jun 25 2022, 12:55 PM
Forgot to mention that I have not tried to reproduce this error on my Win10 box. Anyone else having this error pop up or am I the "lucky" one? :-)
RealityRipple
Jun 25 2022, 2:03 PM
Looks like they made some changes to the login process. I'll try to get a new version out soon.
Deb B
Jun 25 2022, 2:27 PM
Thanks for looking into it, Andrew!
They just don't want to leave well enough alone.
Deb B
Jun 25 2022, 6:58 PM
Version 1.5.94 did the trick. Thanks once again, Andrew!
RealityRipple
Jan 15 2022, 4:55 PM
If you're using any version of Windows before 10, please update to v1.5.93 and enable the "TLS Proxy" setting in the Configuration under Network > Security Protocol.
I still don't actually know what the ViaSat website wants that older versions of Windows don't have, but whatever it is, the TLS Proxy gets around it.
David
Jan 15 2022, 9:13 PM
I updated and checked TLS Proxy and Bingo > IT WORKS NOW.