Well, it's likely not a coincidence that three people would have the same failure on the same day, so I'm inclined to believe something's up. Could each of you contact me with your providers and plan types via E-Mail?
RealityRipple
Jan 15 2022, 7:28 AM
The issue occurs on Windows 7, 8, and 8.1, and appears to be related to the SSL/TLS system in some way, though it's not due to lack of support for TLS 1.3. The best fix I can do is to add TLS Proxy support to every version of Windows before 10, as my webserver successfully negotiates the connection where Windows fails.
David
Jan 15 2022, 10:36 AM
Yes, I still have Windows 7 and have Viasat. I have 60GB monthly with Viasat and it stopped updating on January 6 at 10GB.Before this everything was working fine in updating my usage.
JR
Jan 9 2022, 10:45 AM
Same problem as of 1/6, also had to change bookmarks to myviasat on browsers to open account page.
David
Jan 8 2022, 7:48 PM
Noticed today - January 8th - that it hasn't updated since January 6th.
David
Jan 11 2022, 1:02 PM
Still not updating usage since january 8th. I have Viasat
Scherry
Jan 7 2022, 2:23 PM
I haven't been able to access data since yesterday, it immediately defaults to error message "The connection has been aborted" I'm using Viasat, SRT v.1.5.92 on .NET 4.6.1
RealityRipple
Jan 8 2022, 6:20 PM
Sorry, I can't reproduce the issue. Make sure your firewall isn't blocking the program, that TLS 1.1 and 1.2 are enabled, and that the Provider domain name wasn't inadvertently changed.
Pat
Sep 3 2021, 8:16 AM
My SRT hasn't updated since yesterday at 2:31 p.m. When I hit refresh, it says login page,authenticating, verifying, verifying redirect #1,and then it just disappears. I have ViaSat.
RealityRipple
Sep 3 2021, 12:28 PM
Looks like they cut away a lot of the login steps! The Remote Usage Service is updated; a new version of SRT will be available shortly.
Pat
Sep 3 2021, 11:31 PM
Thanks for the update. Everything is working fine now.
Satellite Restriction Tracker Comments (Page 3)