I'm having the same problem this morning (11/24/20), but the error msg is: The connection has been aborted. I also have Viasat.
RealityRipple
Nov 24 2020, 11:48 AM
Everything looks alright on my end. Please make sure you can access the meter through your browser.
Scherry
Nov 24 2020, 12:53 PM
I reconfigured my account settings, same username and password, provider, Auto-detect and now it works. Weird.
Tnank you Andrew.
Pat
Nov 4 2020, 2:12 PM
When I try to refresh,it says "Login failed: Could not understand response." I have Viasat.
RealityRipple
Nov 4 2020, 2:26 PM
Looks like something's changed again. Thanks for letting me know. I'll try to track it down.
Pat
Nov 6 2020, 12:07 AM
Thank you for the update. It is working great.
Scherry
Nov 24 2020, 10:58 AM
I'm having the same problem this morning (11/24/20), but the error msg is: The connection has been aborted. I also have Viasat.
RealityRipple
Jun 12 2020, 12:33 AM
The Exede website has been updated. I'm working on the new login and parsing methodology now.
Pat
Jun 13 2020, 8:34 PM
Thank you for keeping the program up-to-date and fixing any problems. I appreciate it very much.
Tim
Apr 11 2020, 9:36 AM
Has not updated my Viasat account since 1/25. Thank you.
RealityRipple
Apr 11 2020, 10:44 AM
Please check for a blinking exclamation mark next to the "Usage Levels" label. This indicates a problem. Hover over the label with your mouse for more details about the issue.
corupted
Dec 14 2019, 11:51 AM
Windows Vista says unsigned file may be corrupt. no longer runs
RealityRipple
Dec 14 2019, 12:13 PM
Can you please provide the exact error message you receive? It sounds like you either need to reinstall the program or the .NET framework, and I'm not sure which.