Satellite Restriction Tracker Comments (Page 10)

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George
Jun 23 2016, 7:00 AM
 Have Exede. Did your update & still not working..Says that .Net framework is old and to update.. Do I get that from Microsoft site?
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RealityRipple
Jun 25 2016, 1:37 PM
 Which Operating System are you using? If you're on Windows 7, 8, or 10, you can update your copy of the .NET Framework through the Windows Update control panel; .NET 4.6 is probably listed in the Optional updates.
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George
Jul 16 2016, 6:41 AM
 Have the 1.3.53 version now it says "Change Network Security Protocol" .. Means what??
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RealityRipple
Jul 17 2016, 3:39 AM
 Open your Configuration, go to the Network tab, and make sure the right protocol is checked. For Exede, you need to use TLS 1.2. If you don't know what you need, you can just check all of them.
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George
Jul 17 2016, 2:28 PM
 Changed setting on Network Tab, up and working now, Thanks
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Dave
Jun 21 2016, 8:13 AM
 home.do;jsessionid=376A5B704D12064D9F92DE127C6D6E74.tc331app06b is not a valid URL Next Update in 14 Minutes and 38 Seconds.
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RealityRipple
Jun 25 2016, 1:34 PM
 What provider are you using?
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Jim
Jun 25 2016, 9:34 PM
 Appears SRT is no longer working with NRTC meters. Getting the same error as Dave.
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RealityRipple
Jun 25 2016, 10:11 PM
 Oh, it's a RuralPortal thing? I'll look into it.
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Jim
Jun 26 2016, 4:49 AM
 Yes. The Rural Portal has been failing for almost two weeks now.
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Karen
Jun 7 2016, 1:09 PM
 I haven't been able to get anything since May 12th either. I have the latest version: 1.3.51 installed. Any suggestions?
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RealityRipple
Jun 7 2016, 1:27 PM
 Please make sure you have .NET Framework 4.5 or newer as well.
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Karen
Jun 13 2016, 9:24 AM
 My Microsoft .NET Framework is 4.5.2. It's still not working. Any ideas?
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RealityRipple
Jun 14 2016, 6:06 PM
 Are you using Exede or something else? If it's DishNet, there's an issue which I'm looking into.
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Mary
Jun 5 2016, 7:02 PM
 My SRT hasn't been working since May 12 - I have Windows 10 and Exede. Did the update after the 12th, but still getting the exclamation point and no info on how much data I'm using.
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RealityRipple
Jun 6 2016, 4:52 PM
 There was a second update - please make sure you're on version 1.3.51, not 1.3.5.
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Mary
Jun 19 2016, 3:08 PM
 I have 1.3.51 installed and My Microsoft .NET Framework is 4.6 and I'm still getting the ! when I try to refresh. I have Exede.
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RealityRipple
Jun 19 2016, 7:52 PM
 When you hover over the "!", what does the text say?
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Mary
Jun 22 2016, 8:59 PM
 It says this - Service Failure: There was a server error. Please try again later. Next update in X minutes X seconds (this counts down)
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RealityRipple
Jun 25 2016, 1:37 PM
 If you're using the Remote Usage Service, it's not functional right now. It should be back up and running fairly soon, I hope, but in the meantime, you can remove your Product Key to use the regular program and should be able to connect.
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tejas
Jun 5 2016, 6:20 PM
 Hasn't worked since 5/12. Beta didn't help. Why not release the fix for Win 7,8,10? At least then some of us could use it.
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RealityRipple
Jun 6 2016, 4:52 PM
 I did, 1.3.51 has been available for a long time. Only Vista, XP, Linux, Mac, and the Remote Usage Service are still having trouble.
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tejas
Jun 7 2016, 6:51 PM
 the update to 1.3.51 is when it stopped working. I reverted to 1.3.4.51, and it worked for a while.
 I just tried 1.3.51 again, and it still fails...
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RealityRipple
Jun 7 2016, 11:32 PM
 What provider are you using and what error message are you receiving when attempting to connect? I can't imagine any reason an older version would work.
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tejas
Jun 8 2016, 1:42 PM
 I'm using DishNet. Login Failed: Could not understand response.
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RealityRipple
Jun 8 2016, 4:41 PM
 DishNet should not have been affected at all. I'll take a look as soon as I can.
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RealityRipple
Jun 16 2016, 9:13 PM
 The DishNet issue is nearly resolved - I had to completely redo the meter page reading and changed the connection code, now I'm just going through and adding error checks and other important things like that. There will probably be a BETA version by the end of the week, followed by a release if all goes well.
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tejas
Jun 24 2016, 2:40 PM
 1.3.52 is working on DishNet. Thank you!
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tejas
Jun 24 2016, 2:57 PM
 Spoke too soon..... crashes on every update. :(
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RealityRipple
Jun 25 2016, 1:34 PM
 I was afraid there might be some DishNet bugs... I'll get on it when I can.
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